Privacy Policy

Introduction

Tom Carter Drain & Plumbing ("we," "our," or "us") operates the website at chadrondrainhero.com. We respect your privacy and are committed to protecting any personal information you share with us. This policy explains what information we collect, how we use it, and your choices regarding that information.

Information We Collect

Information You Provide

When you fill out our contact form or call us, you may provide your name, phone number, email address, and a description of your plumbing issue. This information is used solely to respond to your service request and schedule visits.

Automatically Collected Information

Like most websites, our site may collect basic technical data such as your browser type, device type, pages visited, and referring URL. This information is used in aggregate to improve the website experience and is not linked to your personal identity.

How We Use Your Information

We use the information you provide to respond to your inquiries, schedule plumbing service, follow up after completed jobs, and improve our communication with customers. We do not sell, rent, or trade your personal information to any third party for marketing purposes.

Third-Party Services

Our website may use Google Maps to display our location. Google's use of data is governed by Google's own privacy policy. We do not control the data practices of any embedded third-party service. We do not use third-party advertising networks or tracking pixels.

Cookies

Our site is a simple static website and does not use cookies for tracking or advertising purposes. If third-party embeds (such as Google Maps) set cookies, those are governed by their respective privacy policies.

Data Retention

We retain contact form submissions and customer communications only as long as necessary to provide service and for reasonable business record-keeping. You may request deletion of your information at any time by contacting us directly.

Your Rights

You have the right to access, correct, or request deletion of personal information we hold about you. To make such a request, please contact us by phone or through our contact page. We will respond promptly to any reasonable privacy request.

Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us so we can address it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes your acceptance of those changes.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

Tom Carter Drain & Plumbing
1013 E Niobrara Ave, Chadron, NE 69337
Phone: (308) 257-5595
Website: Contact Form